Payzoola: We're passionate about Recycling

Contact and Support Information
 


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Contact Us:
 
Press enquiries email us at press@payzoola.com
Trade enquiries email us at trade@payzoola.com
Affiliate enquiries email us at affiliates@payzoola.com
Fax us 0207 4074875 
Phone us 0207 407063, Monday - Friday 9.00-5.30pm
Write to us First Floor, 42 Borough High Street, London Bridge, London SE1 1XW.
Service and Support:
Customer Service customerservice@payzoola.com or visit our Live Support
Support support@payzoola.com or visit our Support Centre
Mobile billing enquiries See the mobile network details below
Mobile enquiries (general) See the mobile network details below
Mobile Handset support mobiles@payzoola.com or visit our Live Support
Handset Insurance enquiries Call Supercover on 0208 960 4119 in office hours
To report a stolen Mobile Go to www.immobolise.co.uk
Mobile Networks: contact information -

Contact Orange

Customer Services 07973 100 150 or 150 from your mobile phone (free) 
Website www.orange.co.uk 
Opening Hours 24 hours a day, 7 days a week

O2

 Customer Services 0844 809 0202 or 202 from your mobile phone (free)
Website www.o2.co.uk 
Opening Hours Mon-Fri 6:00-22:00, Sat-Sun 8:00-21:00

T Mobile

Customer Services 0845 412 5000 or 150 from your mobile phone 
Website www.tmobile.co.uk
Opening Hours Mon-Sat 8:00-22:00, Sun 8:00-20:00

Vodafone

 Customer Services 08700 700 191
Website www.vodafone.co.uk 
Opening Hours 24 hours a day, 7 days a week

Contact Virgin

 Customer Services 0845 600 0789 or 789 from your mobile phone.
Website www.virginmobile.co.uk
Opening Hours 24 hours a day, 7 days a week.

Contact Three

Customer Services: 0870 733 0333 
Website: www.three.co.uk
(NEC direct all their customer service enquiries to 3)

 

Other useful contact details: Mobile Handsets - 

Apple
 Customer Services: 0844 209 0611
Opening Hours: Mon-Fri 8:00-19:45, Sat 10:00-17:45 
Website: www.apple.com/uk/support

LG
Customer Services: 0844 847 5454 
Website: www.lge.co.uk
Email: ukhelpdesk@lge.co.uk

Motorola

Customer Services: 0870 9010 555 
Website: www.motorola.co.uk

Panasonic

Customer Services: 08705 159 159 
Website: www.panasonic.co.uk

Samsung
 Customer Services: 0870 726 7864 
Website: www.samsung.com
Sharp Customer Services: 0870 240 4595 
Website: www.sharp.co.uk/ customersupport
Siemens Customer Services: 08705 334 411 
Website: www.siemens.co.uk
Sony Ericsson
 Customer Services: 08705 237 237 
Website: www.sonyericsson.com
Nokia

Customer Services: 01480 434 343 
Technical Enquiries: 08700 555 777 
Website: www.nokia.co.uk

 

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What we do
As the UK's foremost "One Stop Shop" for recycling we have two main ambitions.   
One: To enlighten our customers to the benefits of Recycling - to Us, and to the Planet.
Two: Financially reward our customers, with top prices for your old or unwanted items.
In fact with Payzoola, you can even make a decent living out of Recycling!

What can I recycle for Cash with Payzoola?
Mobiles Handsets, iPods, MP3 Players, iPads, Tablets, Net-Books, Laptops, Computers, PC Accessories, SKY Box, Sat Navs, Cameras, Camera Lenses, Ink Cartridges, Ink Toner Cartridges, Gold, Silver, Palladium, Platinum, Jewellery, Antiques, Watches, Household items, Collectibles, Cars, Motorbikes, scrap Metals, Consumables, Clothes, Shoes, Belts.

Some useful recycle websites.
www.letsrecycle.com          -Full of industry news & not for the average "green" consumer.  
www.recyclenow.com         -Really easy to use website, full of friendly information.
www.recyclezone.org.uk     -Uber cool website targetted at education.
www.recyclingguide.org.uk -Again, a very friendly site for adults and kids alike.
www.recycle.co.uk/uk        -Lots of tips and advice on recyling your unwnated items.
www.recycleforlondon.com -Find out how Boris does it!

Recycling Logos and what they mean?
Mouse over each icon to see what they mean.

Dispose of this carefully and thoughtfully. Do not litter. This doesn’t relate to recycling, but is a reminder to be a good citizen, disposing of the item in the most appropriate manner. Recyclable Aluminium. Can be placed in an aluminium recycling facility. Plastics. Identifies the type of plastic: PET and HDPE bottles are recycled by the majority of local authorities. Paper. To be given the National Association of Paper Merchants mark, paper or board must be made from a minimum of 75% genuine waste paper and / or board fibre, no part of which should contain mill produced waste fibre Mobius Loop with Percentage. Shows the percentage of recycled material contained in the product. The Green Dot does NOT necessarily mean that the packaging can be recycled. It is a symbol used on packaging in many European countries and signifies that the producer has made a contribution towards the recycling of packaging.  Glass. Please dispose of glass bottles and jars in a bottle bank (but remember to separate colours) or use your glass kerbside collection if you have one. Wood. The Forest Stewardship Council logo identifies products which contain wood from well managed forests independently certified in accordance with the rules of the FSC A.C. The Recycle Mark is a call for action. Please try and recycle whenever possible. If you are unsure if the item is collected locally, check your local council website.
How it works.
Simply find the value of your old or unwanted items either by browsing the product categories or use the site search engine. When you confirm an order with us your Payzoola Wallet is credited with the advertised value. Once we have received and confirmed the condition of your items then your money is cleared to spend.
In many cases this is the same day as we receive your items.
 
Why should I recycle with Payzoola?
Payzoola is the UK's largest one stop shop to all your recycling needs. In fact we offer so much more - so where you are concerned with the environment or just need to raise a bit of cash quickly we have something for everybody.
We aim to never be undercut and offer a price promise against the main recycling business. We value customer feedback and the opportunity to make your time spent on Payzoola as easy as possible.

How do I spend my money?
Once your item(s) has been returned and checked you are free to choose how you spend your money. You can simply transfer the cash from your Payzoola Wallet into your personal Bank Account, donate money to a favourite Charity or Fundraiser, exchange it for discounted vouchers from a whole host of wellknown retailers or you can choose to purchase from a range of discounted products from Payzoola.
 

All rights reserved, AJS Technology Ltd, Trading as www.Payzoola.com. 
Registered in England and Wales, No. 06747294. © Copyright 2011.
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